If you suspect you may have an open recall on your Mercedes-Benz vehicle, here's what you need to do to expedite the repair:

  1. Visit the manufacturer's recall website to determine if in fact you do have an open recall. Click here.
  2. Once you have confirmed you do have an open recall, call us at 833-525-2264 to set up your appointment.
  3. IMPORTANT! We kindly ask you do this by phone and not online to ensure we have the specific part available. This way, we can get your recall fixed much quicker. Thank you for your cooperation and understanding. 


 
As part of Mercedes-Benz on-going commitment to providing you the best customer service, Mercedes-Benz wants to keep you informed about any applicable US recall campaign that may include your US vehicle.

This resource is always available to you. Simply enter your 17-digit US-based Vehicle Identification Number (VIN) below to see the most complete and up-to-date information on current or previous recalls. This tool will not work for non-US VINs.

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  • Saturday 9:00AM - 3:00PM
  • Sunday Closed